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Frequently Asked Questions
Our jewelry is made to last. When you’re not wearing your jewelry, store it in a dry, secure place. Clean your jewelry with a soft-bristled brush or cloth using warm water and a mild, detergent-free soap. Avoid abrasive cleaners, as they can damage the surface.
If you like to switch out your earrings frequently and prefer a more traditional option, the butterfly back is a great choice. It’s perfect for everyday wear and allows you to easily change your look.
On the other hand, if you have piercings that you don’t change as often, like cartilage or 2nd/3rd piercings, or if you tend to sleep in your earrings, the flat-back is ideal. Flat-backs are designed to stay comfortably in place and won’t poke you while you sleep, making them a practical and comfortable option for long-term wear.
It’s easy! Once you do it the first time, you’ll never look back. Here's a video on how to do it. But the TLDR is that you put in the earring back through the back of your ear. Then screw in the charm. You got this, we believe in you.
Ever catch your earring while doing your hair and it flies out? Yeah, it happened to us way too many times. With the screw-ins, you’ll never have to worry about the earring flying out when you don’t want it to. Flat backs are also less likely to poke you with a sharp back, making them even more comfortable to sleep in.
Made to last. We didn’t want our jewelry to tarnish or be useless after a few wears and washes. Hopefully you have these pieces for a very long time.
Durable. 14K gold is more durable than 18K gold, making it a better choice for daily wear since it's less prone to scratches and bending.
While we can’t replace lost studs, if your earring gets damaged, send us an email with a photo at hello@whit-jewelry.com and we’ll try to help!
Not yet but stay tuned for updates! Email us at hello@whit-jewelry.com to let us know where you want us to ship to.
Keep your 👀 peeled for the next drop coming soon.
We're all ears👂🏼 (no pun intended). Tell us more at hello@whit-jewelry.com.
Yes, yes we do. Email us at hello@whit-jewelry.com for a super special discount.